Return & Refund

Please view our return and refund policy carefully before you place order. 

We do not accept returns for any custom Cut gowns.  Because dress is custom making, before we send dress, we will check dress style, size, mistake won’t happen.

• We do have 14 days money back guarantee for standard size order. If you are not satisfy with the quality and dress not fit for you. 

• Refund would subject to $75 re-stocking fee and shipping/handling/insurance charges are not refundable.

• Bidder/buyer should pay the return shipping fee. 

• Items must be in original shipped condition, unworn, unaltered, and have all original packaging.

• All returns must be received within 7 days. if we not received dress in 7 days, we will can't accept any return.

• Refund only after the return package is received. 

• No exchange to another size because you are required to MEASURE YOURSELF with a TAPE MEASURE before you order.